PROMOTION NAME: "In this club, your new space can be free with IKEA Family"
1. PROMOTION SPONSOR: SARTON DOMINICANA, S.A.S (“IKEA”) (hereinafter referred to as “THE ORGANIZERS”) will hold the contest called “In this club, your new space can be free with IKEA Family” (hereinafter referred to as “The contest”), which will be governed by the rules established in this regulation (hereinafter referred to as “The Contest Rules”).
2. THE ORGANIZERS: SARTON DOMINICANA, S.A.S. (IKEA) Address: John F. Kennedy corner Bienvenido García Gautier, El Pino, Santo Domingo, D.N., C.P. 10508. Phone 809 567-4111
3. DURATION AND TERRITORIAL SCOPE OF THE CONTEST: This contest will be valid in the Dominican Republic from the first (1st) to the thirty-first (31st) of October 2024, both inclusive. Draw or selection date for the “free day”: fifteen (15) of November 2024.
4. PARTICIPANTS: All persons over eighteen (18) years of age who hold an IKEA Family VISA card may participate. Ownership is subject to approval by Banco Popular Dominicano. The promotion applies to purchases made by both primary and additional cardholders. Refunds to the winners will be made to the primary cardholders, thus including the purchases of additional cardholders.
5. CONTEST DYNAMICS: All IKEA Family VISA cardholders who make purchases of furniture and decorative items with the IKEA Family VISA card in the IKEA store during the entire month of October (from the 1st to the 31st) will be participating to have their purchase be free if the purchase was made on the winning day (referred to as the “Free Day”), which will be a specific day in October 2024, selected through an electronic lottery, in the presence of a public notary, on November 15, 2024, at IKEA Dominican Republic (excludes purchases at the Swedish Store and at the Restaurant, Bistro, and IKEA cafeteria; excludes transport, installation, and assembly services). All customers who made their purchase with the IKEA Family VISA card on the winning day in October will receive a cash refund for the total amount of their purchase for that day, in the usual manner, via bank transfer to the account where cash refunds for the customer’s IKEA Family VISA card are made. Participation in this promotion applies to purchases made at the IKEA Santo Domingo store, IKEA Bávaro store, IKEA Santiago store, IKEA La Romana Point, and through the Teleorders service, website www.IKEA.com.do, and the IKEA Inspire app in the Dominican Republic.
The “Free Day” will be one that falls within the validity period of these rules (October 1-31, 2024), chosen via electronic lottery in the presence of a public notary on November 15, 2024, from customers selected among the dates of October 1 to 31, 2024. The elected “Free Day” will be announced through our Facebook and Instagram social media accounts, on the website www.IKEA.com.do, and at the IKEA Family stand in the IKEA Santo Domingo store. With prior notification to the Pro Consumer Institute, THE ORGANIZERS may cancel the promotion, modify the dates, the terms and conditions of these promotion rules, as well as the presented prizes, at any time for justified reasons and notified to Pro Consumer for approval purposes. In case of cancellation or changes in the promotion, it will be notified on our website www.IKEA.com.do, on social media, or at the IKEA Santo Domingo store. These rules will be posted on our website www.IKEA.com.do, at the IKEA Family stand in the Santo Domingo store, IKEA Bávaro store, IKEA Santiago Point, and IKEA La Romana Point.
6. PRIZE: All individuals who made their purchase with the IKEA Family VISA card on the “free day” will receive a cash refund for the amount of their purchase in the account where their card refunds are usually made. All customers who make their purchases with IKEA Family VISA on the selected day win. Refund amounts canceled and those who do not present them by that date will be excluded from the campaign. IKEA will contact the winning customers to confirm the prize delivery and to instruct them about the winner registration process. By presenting the invoices, acceptance of the rules of this promotion will be established. The prize is non-transferable. Under no circumstances will the prize be redeemable for another. THE ORGANIZERS are not responsible in case of loss or theft of the invoice. The winner registration must be strictly personal; the customer must go to the IKEA Family stand in the IKEA Santo Domingo store, located at Av. John F. Kennedy corner Bienvenido García Gautier, El Pino, D.N., or their preferred IKEA Point accompanied by the following documents:
• Identification Document: ID card or Passport;
• IKEA Family VISA Card
• Power of attorney in Spanish legalized along with identification documents of both the grantor and the attorney-in-fact. (If the collection is not personal). To ensure the legitimacy of the winner, we may request additional documentation.
Winners are all individuals who made their purchase with the IKEA Family VISA card on the “free day” and will receive a refund for their purchase in the account where their cash refunds for the card are made. The winner will be informed via phone or through the email registered in our database within a maximum of 5 days from November 15, 2024. It is important that the cardholder keeps their information updated. If the winner does not claim their invoice or if any other circumstance arises that implies renunciation, dispossession, abandonment, or other, of the prize within the indicated period (December 2, 2024), they will lose their right to it.
6.1 REFUND: The maximum amount refunded will not exceed RD$ 150,000.00 per card and customer under any circumstances. On December 16, 2024, the organizer will refund all customers who made their purchases with the IKEA Family VISA card during the selected “free day” via electronic lottery in the presence of a public notary. The organizer will be directly responsible for making the corresponding refund, which will be made exclusively by bank transfer to the customer’s account where cash discount deposits are made, according to the conditions of the IKEA Family program “Clause 5 of the contract in the general conditions of the IKEA Family VISA card entered into between Sarton Dominicana and the cardholder at the time of application, states: Discounts will accumulate and be recorded monthly and will be credited, via bank transfer, to the bank account designated by the cardholder in the registration form, 35 days after the end of the accounting month.”
The customer exempts THE ORGANIZERS from any responsibility as a result of the acceptance or use of the benefits of the promotion. Likewise, during the validity of the promotion, if a participant “exercises our return policy” and returns the purchased item, they will automatically be disqualified from participating in the promotion. All taxes, fees, or expenses incurred by the winner to receive or claim the prize and any other type of expenses such as requests for additional services: transportation, measuring, assembly, installation, are the sole responsibility of the customer. After the prize refund (purchase amount made via bank transfer to the cardholder), in cases of returns, we will proceed according to the organizers' current return policy, but no cash refunds will be made; credit notes or exchanges for merchandise or products will be issued.
7. PERSONAL DATA: The personal data that participants provide to participate in this contest will be incorporated into the data file named “SWEEPSTAKES AND CONTESTS,” owned by SARTON DOMINICANA, S.A.S., located at Av. John F. Kennedy corner Bienvenido García Gautier, Santo Domingo, Distrito Nacional El Pino CP 10508.
8. USE OF WINNERS' NAMES AND IMAGES: Pursuant to the provisions of the organic law on the protection of personal data No. 172-13, participants in the promotions automatically consent to the use and processing of the data provided for the purpose of participating in the promotion, as well as for the research, promotion, and marketing of the products and services of THE ORGANIZERS. Furthermore, the personal information requested for this contest will not be disclosed to any other organization without the express consent of the participant. Participants, if they win, automatically consent by participating in this contest for a period of eight (8) months to the use, publication, and reproduction worldwide and without limitation, by THE ORGANIZERS and Banco Popular Dominicano, of their image and name in any type of advertising (written or digital), promotion, publication, including the Internet, for commercial or informational purposes, provided that these are related solely to this promotion, without THE ORGANIZERS being required to pay any economic compensation to the winning participant for this. These publications will take place within the eight (8) month timeframe. If the winning participant is not interested in participating in these publications, they may send an email to lopd@ikeasi.com declining their consent. You can learn more about our data protection policy and privacy policy at
https://www.ikea.pr/es/legal/proteccion-de-datos
9. ACCEPTANCE OF THESE RULES: Mere participation in the promotion and acceptance of the ticket implies acceptance of these rules and, furthermore, consent under the ORGANIC LAW ON THE PROTECTION OF PERSONAL DATA No. 172-13 by the participants that the registered data may be used by SARTON DOMINICANA S.A.S to communicate other campaigns or promotions. In case of doubts or discrepancies in the interpretation of these rules, they will be referred to common law. The rules will be available during the period in which the contest is valid at IKEA Dominican Republic store and on the website.
10. GENERAL: No automatic, programmed, robotic, or similar registrations will be allowed. THE ORGANIZERS may disqualify or exclude from the promotion those participants who have directly or indirectly altered, failed to comply with, or violated the rules established in these Contest Rules, or any attempt to wager or other similar methods is prohibited.
11. APPLICABLE LEGISLATION: This contest is governed by the current legislation in the Dominican Republic and by these rules.