Do you need extra help?

Here you have all the information about the services available. The IKEA Store and Points open their doors with limited capacity and all the safety measures. We will take all the safety measures for the services that require entering in your house. We will come with gloves, mask and respecting the social safety distance.



Delivery service

Stay at home. The delivery service can be hired. Due to the current circumstances, the delivery time is approximately between 5 to 7 business days.

We hope to get back to normal soon.

Check the rates of our transport service.


Parcel service

We deliver it to your home for RD$ 290. Service available for Santo Domingo, Bavaro, La Romana and Santiago.

For safety reasons, the delivery company will leave your purchase at the door of the house.

Read more info


Measurement service 

If you need help, contact the specialist of your IKEA furniture store, that visits your home to give some solutions adapted to your space and budget.


Assembly service

Our products are designed to be assembled by you, but we can recommend you an assembling service to install your IKEA products at your home or office.

Contact us for more details and rates.


Installation service

Do you need help installing your kitchen? Save time hiring professional kitchen installation, especially when it comes to the most difficult things. Ask for details and prices at your IKEA store.

  • Partial installation
  • Complete Customised Installation
More information


Old kitchen dismantling service

Say goodbye to your old kitchen! If you buy a new kitchen at IKEA, we can help you dismantle your old kitchen (only for modular kitchens).

More information


Sewing service

Decorate your home with the IKEA fabrics. If you need help, you can request the sewing services.


Complements installation service

We help you with the last details, too. We install shelves, paintings, cabinets, mirrors or clocks so you don't have to worry about anything. The installation has a stipulated minimum and does not include assembling. It includes electrical connection.


Wifi service

We offer free WIFI service in all the stores and pick up points.


Småland service
(Service temporarily suspended)

Småland, the enchanted forest.

If your children are between 3 and 9 years old, they are invited to play in our Småland children’s area at the entry of the store, where they can play and enjoy many different activities.

You’ll have an hour in order to make your purchases calmly while they play in a supervised space.