Do you need extra help?

Here you have all the information about the services available. The IKEA Store and Points open their doors with all the safety measures. 



Delivery service

The delivery service can be hired. Due to the current circumstances, the delivery time is approximately between 5 to 7 business days.

Check the rates of our transport service.


Parcel service

We deliver it to your home for RD$ 290. Service available for Santo Domingo, Bavaro, La Romana and Santiago.

Read more info


Measurement service 

If you need help, contact the specialist of your IKEA furniture store, that visits your home to give some solutions adapted to your space and budget.


Assembly service

Our products are designed to be assembled by you, but we can recommend you an assembling service to install your IKEA products at your home or office.

Contact us for more details and rates.


Installation service

Do you need help installing your kitchen? Save time hiring professional kitchen installation, especially when it comes to the most difficult things. Ask for details and prices at your IKEA store.

  • Partial installation
  • Complete Customised Installation
More information


Complements installation service

We help you with the last details, too. We install shelves, paintings, cabinets, mirrors or clocks so you don't have to worry about anything. The installation has a stipulated minimum and does not include assembling. 


Wifi service

We offer free WIFI service in all the stores and pick up points.


Småland service

Småland, the enchanted forest.

If your children are between 3 and 10 years old, they are invited to play in our Småland children’s area at the entry of the store, where they can play and enjoy many different activities.

You’ll have 45 minutes in order to make your purchases calmly while they play in a supervised space.

You'll have one hour to make your purchases comfortably while they play in a supervised space. You can check here the general terms.


Official invoice service

Ask for your official invoice here and we’ll send it to you by email.

Do you need help?

Find all contact methods on our contact page.